Move faster and reduce cost with virtual inspections

Easily send inspection requests and instantly review trustworthy photos, videos, and data from your customers.

Contact sales

Try a test inspection

Mobile camera capturing a back porch with a modal overlaid warning that there was BBQ grill detected in the image.

Trusted by leading insurers and inspection service providers

WHY TRUEPIC Vision

Get instant, trustworthy insights for smarter decisions

From underwriting to claims—get a fast and accurate understanding of the item you are insuring while providing a more convenient customer experience.

A phone with a virtual inspection list on screen overlaying an image of a roof. There is a modal overlaid indicating that there are no signs of the image being re-captured from a pre-exisiting photo on a screen or handout.

Underwriting

Improve customer experience with quick and seamless risk confirmation for:

Home inspections

Auto Mileage & VIN verifications

Personal article documentation

A phone with a virtual inspection list on screen overlaying an image of a broken window. There is a modal overlaid warning that there are possible image matches found on the internet.

Claims

Initiate a virtual inspection at FNOL to speed up processing time. Audit claims to ensure accuracy.

A phone with a virtual inspection list on screen overlaying an image of an odometer. There is a modal overlaid showing that the odometer reading was automatically detected from the image.

Endorsements and renewals

Verify possession and condition for policy additions and get an accurate understanding of the risk profile at renewal.

A phone with a virtual inspection list on screen overlaying an image of the side of a damaged car. There is a modal overlaid warning that the image appears to have been re-captured from a pre-existing photo on a screen or a printout.

SIU

Request verified photos and videos as part of claims
investigations.

Product Experience

How Truepic Vision works

An Inspection request form from the Truepic Vision dashboard.

Send a request

Your customer receives a text or email with a secure link to begin the virtual inspection. No login or sign-up is required.

A mobile camera capturing the side of a car.

Applicant takes photos and videos

Your customer is prompted to capture content and answer questions based on your requirements. All submissions undergo a series of tests to determine trustworthiness.

View results

When the inspection is complete, you are notified and can instantly review the results in the web dashboard.

Customer STORY

How EXL reduced fraud with Truepic

See how Truepic has given EXL a competitive advantage, empowering insurance clients and their end customers to complete surveys easily and virtually. With Truepic, EXL has not only reduced fraud and improved customer experience, but it has also digitally transformed its business model.

TESTIMONIALS

"The Truepic partnership is here to stay. It's completely transformed the way this work gets done, and significantly strengthened our value prop for our customers."

Craig Locante

Vice President, Head of EXL Survey and Risk Control

"Using Truepic is just very user friendly, is configurable, and is improving our turnaround time significantly. Not only are we elevating the customer experience, but we're also improving the time service and lowering the price point for our customers, which they love. The Truepic partnership is here to stay. And it's completely transformed the way this work gets done, and significantly strengthened our value prop for our customers."

Craig Locante

Vice President, Head of EXL Survey and Risk Control

“Reducing the number of in-person inspections means that we’re able to provide faster decisions and reduce emissions and the environmental impact of associated travel.”

Jose Bridges

President Risk Services

“Truepic Vision has provided a convenient, less intrusive option to collect photos. When photos are taken through the Truepic Vision app, our underwriters have a much higher confidence level on their authenticity.”

Bryan Howard

Director of Product & Personal Lines