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Responsible Disclosure

Data security is a top priority for Truepic, and Truepic believes that working with skilled security researchers can identify weaknesses in any technology.

Disclosure Policy
• If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at [email protected]. We will acknowledge your email within five business days.
• Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within ten business days of disclosure.
• Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Truepic service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions
While researching, we’d like you to refrain from:
• Testing https://signup.truepic.com
• Distributed Denial of Service (DDoS)
• Spamming
• Social engineering or phishing of Truepic employees or contractors
• Any attacks against Truepic’s physical property or data centers
Thank you for helping to keep Truepic and our users safe!

Contact
Truepic is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at [email protected].